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Four Kinds of Trust (4): Trust Yourself!

In the situation of a manager and several team members we can identify four types of trust relationships. I describe each of these in four different blog posts. The first post was Trust Your People,...

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Authority & Delegation (presentation)

The post Authority & Delegation (presentation) appeared first on NOOP.NL.

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Delegation Poker (Free Exercise)

Update 6 May 2013: There is a new design available for the Delegation Poker cards. You can download the new Delegation Poker cards here. Delegation Poker is the first game I created for the Management...

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Delegation Does Not Mean Negation

I was once invited by Steve*) to speak at a conference. I accepted and reserved the dates on my calendar. But the conference was moved by Steve’s fellow organizers to other dates, and nobody told me...

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Virtual Kudo Box

I already had a Kudo Box article, and physical kudo cards. Now there is an online Kudo Box application to help you send a token of appreciation to anyone who deserves it, created by Happy Melly’s CTO...

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Why Managers Are Smarter, and Management Isn’t

I got involved in an interesting email discussion about the question whether the work of managers requires smarter people. This is what someone told me (summarized): Managers have a “higher role” than...

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Here’s My Management 3.0 Story. What’s Yours?

After 4 years of working by myself, I am now the proud manager of a team of seven great people. Two months ago, I had already extended my one-person company Happy Melly One by adding Lisette Sutherland...

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The Blame Game

“You did not receive your order? Well, I did all I could. But they aren’t doing their job properly.” “They still haven’t paid your invoice? Strange. They told me last time it would be done.” “The...

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If You Want Something Done, Practice Your Patience

In the science fiction movie The Fifth Element, the character Zorg is a devious and ruthless industrialist ruler, who is time and time again confronted with the incompetence of his assistants. Near...

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Four Kinds of Trust (1): Trust Your People

In management and leadership literature one of the topics most often referred to is trust. Trust between two people operates in two directions. I can choose to trust you, and you can choose to trust...

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Four Kinds of Trust (2): Earn Trust from Your People

In management and leadership literature one of the topics most often referred to is trust. Trust between two people operates in two directions. I can choose to trust you, and you can choose to trust...

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Four Kinds of Trust (3): Help People to Trust Each Other

In management and leadership literature one of the topics most often referred to is trust. Trust between two people operates in two directions. I can choose to trust you, and you can choose to trust...

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